Privacy Policy
We collect personal information on our e-commerce platform for order processing. Customer information is used here to
- verify customer age,
- verify customer’s State of CA Medical Cannabis documentation,
- create customer profiles and orders in WordPress,
- to complete checkout for deliveries or pickups,
- and to communicate with the customer.
By shopping at Aura-SF, you agree to our Terms & Conditions and our Privacy Policy.
We will never sell your personal data to a 3rd party or advertiser.
VENDOR AND DELIVERIES
We collect information on file for non-customers, such as delivery workers, vendors, brand ambassadors and regulators. This information is kept on file in compliance with BCC regulations.
WEBSITE COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
WEBSITE CONTACT FORMS
Our site may use contact forms that allow the user to send us a message. We collect a user’s name, email address and message which gets sent to hello@aura-sf.com. We may also ask a user for their name, email address and phone number so that they can receive updates from our newsletters.
COOKIES
We use cookies to provide you with a great experience and to help our website run effectively.
We host our website on Amazon Web Services (AWS). Read more about their Cookie Policy here.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
ANALYTICS
We use Google Analytics, Search Console and WordPress to gather website traffic data on our website.
SUBSCRIBE FORMS
We use forms on our site to collect data such as Name, Email and Phone Number so that users can sign up for our email newsletter and relevant SMS alerts. This data is sent to our lists at Mailchimp and WordPress.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, make a purchase in store or online, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account, placed an order on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data
we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
CONTACT INFORMATION
If you have any questions or concerns about your data on this site, please contact hello@aura-sf.com.